The Laser Module Jitters During Processing

Article author
xTool Customer Service
  • Updated

This article applies to:

D1 and D1 Pro with all laser modules.

Issue Description

If you find the laser module to be shaky or jittering during the movement, please follow the instructions below to troubleshoot.

#1 Check the Connection Method

Please try the Wi-Fi connection mode. If the machine is connected through USB, the computer generates data in real-time and transfers it to the device for processing. This may cause the laser module to jitter.

#2 Check the Computer Performance

The performance requirements:
  Minimum Recommended
Processor Intel Core i5-6200U Intel Core i5-11600
Win10 (64bit)
Mac 10.14
Mac 10.15
Display 1280*720 1920 x 1080
Hard Disk Space 8GB 12GB

#3 Check the Stability of the Machine

Make sure the machine is placed on a level and steady surface, for example, on flat ground, or on a steady and level table.

#4 Check the Risers

Take off the risers. This will lower the center of gravity and make the machine more steady.

#5 Check the Processing Speed

Lower the processing speed to under 100mm/s for better processing results.

#6 Check the Bitmap Mode

If you are processing a bitmap image, DO NOT use Grayscale mode.

If None of the Above Works

If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

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