The Flame Detector False Alarm

Article author
xTool Customer Service
  • Updated

This article applies to:

D1 Pro with all laser modules.


Issue Description

When you use the machine, if you find the the flame detector alarms falsely, please follow the instructions below to troubleshoot.


Check The Environment

The flame detector determines a fire by judging the wavelength of the light collected by its sensor. If the environment is filled with strong light, it could misinterpret the light as a fire and triggers the alarm. Therefore, do not use the machine under direct strong light or sunlight. If you need to use it outdoors, cover it with something, and try adjusting the sensitivity to low. See if it solves the issue.


If None of the Above Works

If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

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