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xTool Support

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Articles

Recent activity by xTool Support

  • How to Deal With Noise During Processing for D1

    This article applies to: D1 and D1 Pro with all laser modules.   Issue Description   When you are using the machine to process, you may hear unusual noises from the movement of the parts. This ma...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Deal with the Garbled Text on LightBurn for xTool D1

    This article applies to: D1 with all laser modules.   Issue Description When you use LightBurn to operate the machine, the garbled text appears in the console interface, as shown below. Please fo...

    • Updated
    • 2 followers
    • 0 comments
    • -2 votes

  • How to Deal with the Garbled Text on LightBurn for xTool D1 Pro

    This article applies to: D1 Pro with all laser modules.   Issue Description When you use LightBurn to operate the machine, the garbled text appears in the console interface, as shown below. Plea...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • How to Deal With Noise During Processing for D1 Pro

    This article applies to: D1 and D1 Pro with all laser modules.   Issue Description   When you are using the machine to process, you may hear unusual noises from the movement of the parts. This m...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Poor Performance in Fire Extinguishing of Fire Safety Set

    Issue Description: When P2 is correctly installed with a fire safety set, and you want to do a fire extinguishing test, or P2 catches fire during processing, you may find little or no carbon dioxid...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • F1 Stops Mid-Job Due to “Device Moved”

    Issue Description When you do a laser-burning project with F1, you may find it stops working in the middle of the job for no particular reason. You may also see a pop-up error message in XCS that ...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Maintain M1

    Guide Rail and Bearing Maintenance The guide rails are chrome-plated shafts, and the bearings are made of bearing steel. You need to apply grease or lubricant to them regularly to prevent rust and...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Remove the Protective Cover of Motherboard

    Issue Description When some parts of M1 are faulty, and you need to check the motherboard, please follow the instructions below to remove its protective cover. Take off the screws on M1 baseplat...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • How to Clean the Laser Lens

    Issue Description When the machine processes for four hours, the XCS software will prompt the error code "Wx13". Please follow the instructions below to clean the laser lens. Note: Cleaning the l...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Recommended material processing parameters for laserbox

    Processing Parameters for Laserbox

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes