Support
Activity overview
Latest activity by Support
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Support created an article,
How to Deal With Noise During Processing for D1
This article applies to: D1 and D1 Pro with all laser modules. Issue Description When you are using the machine to process, you may hear unusual noises from the movement of the parts. This ma...
- Support
- Updated
- 1 follower
- 0 comments
- 0 votes
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Support created an article,
Pay with Affirm
Issue Description When you want to pay in installments payments, Affirm is available for American customers, Shoppay for Canadian customers and Australian customers, and installment is not availab...
- Support
- Updated
- 1 follower
- 0 comments
- 0 votes
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Support created an article,
How to Deal with the Garbled Text on LightBurn for xTool D1
This article applies to: D1 with all laser modules. Issue Description When you use LightBurn to operate the machine, the garbled text appears in the console interface, as shown below. Please fo...
- Support
- Updated
- 2 followers
- 0 comments
- -1 votes
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Support created an article,
How to Deal with the Garbled Text on LightBurn for xTool D1 Pro
This article applies to: D1 Pro with all laser modules. Issue Description When you use LightBurn to operate the machine, the garbled text appears in the console interface, as shown below. Plea...
- Support
- Updated
- 1 follower
- 0 comments
- -1 votes
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Support created an article,
How to Deal With Noise During Processing for D1 Pro
This article applies to: D1 and D1 Pro with all laser modules. Issue Description When you are using the machine to process, you may hear unusual noises from the movement of the parts. This m...
- Support
- Updated
- 1 follower
- 0 comments
- 0 votes
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Support created an article,
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Support created an article,
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Support created an article,
Specifications for Voltage and Plugs
Issue Description: Buying machines meant for a different country can cause issues with dispatching due to voltage and plug differences. Normally, if this kind of problem occurs, customer servi...
- Support
- Updated
- 1 follower
- 0 comments
- 1 vote
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Support created an article,
xTool Shipping Regions and Notes: Global Delivery Options
Note: Due to different policies at different sites, customers from some regions of the US (Alaska, Guam, Hawaii, Puerto Rico, the US Armed Forces, European Armed Forces, and Pacific Armed Forces...
- Support
- Updated
- 1 follower
- 0 comments
- 0 votes
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Support created an article,
Poor Performance in Fire Extinguishing of Fire Safety Set
Issue Description: When P2 is correctly installed with a fire safety set, and you want to do a fire extinguishing test, or P2 catches fire during processing, you may find little or no carbon dioxid...
- Support
- Updated
- 1 follower
- 0 comments
- 0 votes