Solutions to Common XCS Notice/ Alerts for D1 Pro
Contents:
#2 "The device has been moved."
#4 "The laser module has moved over the position limit."
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#1 "No TF card is detected in the device. Please insert the TF card, restart the machine and try again."
Problem:
Solutions:
1. Power off D1 Pro, reinstall the TF card and try again.
2. Replace the TF card with another in case it was damaged and try again.
#2 "The device has been moved."
Problem:
Solutions:
1. Place the machine on a steady and flat surface, avoiding tilting or shaking.
2. Turn off Stops when moved if necessary.
#3 "A flame is detected."
Problem:
Solutions:
1. Click on the gear icon and select Low sensitivity for the Flame alarm.
2. Set a lower Power and/or Density value, and/or set a higher Speed value when processing on an inflammable material.
3. Replace the Flame Sensor in case it is malfunctioning.
Note: Do not use the machine under direct sunlight or accent light.
#4 "The laser module has moved over the position limit."
Problem:
Solutions:
1. Check and make sure the ends of the limit switch cable are connected properly.
2. Check and make sure the limit switch sensor is not contaminated.
3. Replace the limit sensor(s) in case it was malfunctioning.
4. Turn off the Limit switch if necessary.
Comments
I had the same problem, the alarm went off whenever it tried to go to the right. i contacted support and after a photo to show the damaged switch they sent me a replacement
moi aussi depuis la mise a jour alarme qui déclanche et elle refais le dernier travail sans cesse impossible d en recommencer un nouveau
Bonjour Mjosee Levesque
Veuillez vous référer à l'article ci-dessous pour essayer de résoudre le problème :
Pour l'alarme de limite de position:
https://support.xtool.com/hc/en-us/articles/12911564475799-The-Position-Limit-False-Alarm
Pour la machine continue à traiter le dernier fichier:
https://support.xtool.com/hc/en-us/articles/12912121876759-The-Machine-Keeps-Processing-the-Same-File
Par ailleurs, un ticket a été créé concernant cette demande. Notre équipe d'assistance vous répondra par e-mail. Nous vous remercions de votre soutien et de vos suggestions.
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