Use LightBurn to Operate xTool D1 Pro Support Updated August 07, 2023 02:44 8 comments https://support.xtool.com/hc/en-us/articles/12913901510807-Operate-xTool-D1-Pro-with-LightBurn xTool-D1ProV3.lbdev4 KB Was this article helpful? Yes No 7 out of 10 found this helpful Have more questions? Comments 8 comments Sort by Date Votes AL December 04, 2022 21:07 I've installed the COM driver, and there was another driver that installed successfully. But I still can't get USB to connect. 0 P LJ December 07, 2022 22:53 You say Install the file xtool-d1-v2.lbdev but from where? and where does it go?? 0 Nathan Zamprogno December 17, 2022 09:07 I see multiple threads with the same problem: Attempting to connect by USB gets "Port failed to open - already in use?" error. In our case, XTOOL D1 Pro, latest firmware, latest Lightburn (1.3.01).Using a Mac running Ventura (10.13.1).Connected by USB with a single in-line white Mac USB C to USB-A adaptor (no USB Hub) Have tried: Rebooting deviceEnsuring XTool Creative Studio not running at the same timeChoosing correct USB port (after checking in the System Information utility that the USB port has a device connected - it does, and it goes away when not connected). 0 AL December 17, 2022 15:03 (Edited December 17, 2022 15:05) SOLVED: The issue is most likely that you’ve tried and tried… And wound up with multiple drivers all trying to access the same com port at the same time. The trick is to be able to see what’s installed. This tool from NIRSOFT lets you view all the USB information. Thus, you can see the multiple drivers and remove the duplicate, leaving just the one you need. Be sure not to delete the other drivers in the list. As always, RTFM 🤓 https://www.nirsoft.net/utils/usb_devices_view.html Note that they have other great tools as well! You’re welcome. 😉 0 Deb Mercredi February 16, 2023 15:07 I have installed lightburn for my D1 20w pro. I am having trouble with the framing laser. I have completed the step by step tutorials and watch several video's on how to connect the D120w pro. I set everything up in XCS settings as required. When I select the framing button, it does the action of framing but there is no laser beam to be able to exactly line up the module with the material. I have uninstalled and re-installed several times and it is still not working. The laser beam does work in XCS for framing. 0 xTool Customer Service February 17, 2023 01:42 Deb Mercredi Hello Deb, a ticket has been created regarding this issue and one of our agents shall get back to you soon via email. Appreciate your patience and have a nice day! 0 michael selix February 24, 2023 04:40 What camera works with the xd1 20w pro? -1 xTool Customer Service February 27, 2023 01:42 michael selix Hello Michael, thank you for leaving a message. For your information, a camera is not needed for using xTool D1 Pro 20W. Unless you are trying something new. 0 Article is closed for comments.