XCS Can't Find the Device Through Wi-Fi

Article author
xTool Customer Service
  • Updated

#1 Check the VPN Software

Exit VPN and try again.

#2 Bad Wi-Fi Signal

Try another Wi-Fi environment where the signals are strong enough.

#3 Check the Wi-Fi Name and Passwords

  1. Make sure the Wi-Fi name and passwords consist of only pure letters and numbers.
  2. In order to avoid mistyping, please make the password visible when typing.

#4 Check the Wi-Fi Frequency Band

Make sure your Wi-Fi is in the 2.4 GHz band, not the 5 GHz band, and try again.

#5 Check the Wi-Fi Connection

  1. Connect the machine to the computer via USB.
  2. Choose the correct Wi-Fi and connect the machine to the computer through Wi-Fi.

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