Troubleshoot Laserbox Error Code Qx06 0 

Article author
xTool Customer Service
  • Updated

Issue Description

Error Code 'Qx06 0': RGB Ring Light Panel Offline

The Qx06 0 error code indicates that the RGB ring light panel on the right side of the machine is offline. If you see a pop-up notification with this error code, please refer to the steps below to troubleshoot the issue.

#1 Check the Firmware Version

Connect the machine to the software.
The computer should be connected to the Internet.
Check if the firmware is up-to-date as shown in the picture below.
If the issue persists after updating, please move on to the next step.

#2 Check RGB Cable

Refer to the picture below to remove the upper right cover of the machine.
Unplug and replug the RGB cable, and check if its surface is worn.
If yes, replace the cable to see if the issue is solved.
If the issue persists, please read the article in the link, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

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