Troubleshooting XCS Error Code Qx05 0 for Laserbox

Issue Description

Error Code 'Qx05 0': Purifier Wind Pressure Too Small.

The Qx05 0 error code indicates that the wind pressure of the purifier is too small. If you see a pop-up notification with this error code, please refer to the steps below to troubleshoot the issue.

#1 Check the Firmware Version

Connect the machine and check if the firmware is up-to-date in XCS (version 40.15.022.01.ht1).

• If not, contact customer support for advice.
• If yes, please move on to the next step.

#2 Check the Purifier Installation

Make sure the smoke exhaust pipe is installed properly:

• The pipe from the machine is connected to the upper inlet of the air purifier.
• The pipe is intact and not bent or obstructed.

If the issue persists, please move on to the next step.

 

 

#3 Check the Filter Cartridge

Remove the filter cartridge, start a processing task, and see if the same error code still shows up.

• If yes, the cartridge may be clogged and needs to be replaced.
• If not, please move on to the next step.

#4 Disable the Purifier Check

Connect the machine, disable the 'Purifier check' function in the XCS setting, and start a new processing task. See if the error code still shows up.

• If not, the motor of the purifier may be faulty and needs to be replaced.
• If yes, the Y1 circuit board or the motherboard may be faulty. Please contact tech support.

# If None of the Above Works

If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

• Help Tech Support Troubleshoot Faster