Troubleshooting XCS Error Code Qx01 2 for Laserbox

Issue Description

Error Code 'Qx01 2': Water Tank Temperature Sensor Faulty

The Qx01 2 indicates the temperature sensor of the water tank is not working properly. If you see a pop-up notification with this error code, please refer to the steps below to troubleshoot the issue.

#1 Check the Temperature Sensor Wiring

1. Turn off the machine. Refer to this video to remove the upper left cover.
2. Unplug and replug the temperature sensor wire (circled in the picture below).
3. Put the cover back and see if the issue is resolved.
4. If not, please move on to the next step.

If None of the Above Works

If you have followed all the instructions above and the issue is still unresolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

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