The Fire-Extinguishing Gas Does't Get Released

Article author
xTool Customer Service
  • Updated
This article applies to:
D1 and D1 Pro
Fire Safety Set
 

Issue Description

When the fire alarm gets triggered, if the fire extinguishing gas doesn't get released accordingly, please refer to this article for troubleshooting.
 

Check the Firmware Version

The old firmware may cause a motor issue which prevents the gas to be released.
  1. Upgrade the latest firmware according to the link below.
    xTool Fire Safety Set Firmware Upgrade Instructions
  2. Restart the fire safety kit to reset the motor.
 

If None of the Above Works

If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

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